🔒 Your Privacy Matters: This policy explains what data we collect, how we use it, and your rights regarding your information.
1. Information We Collect
1.1 Account Information
When you use BotIPOS, we collect:
- Telegram Information: Your Telegram channel/group ID, username (if provided)
- Domain Information: Domain names you choose to monitor
- Subscription Data: Plan type, license status, payment dates
1.2 Monitoring Data
Our service automatically collects:
- Status Data: Domain accessibility status across ISPs
- Change History: Timestamps of status changes
- ISP Information: Which ISP blocked/unblocked each domain
1.3 Technical Data
We may collect:
- Service usage statistics
- Error logs for troubleshooting
- Performance metrics
1.4 Data We Do NOT Collect
- ❌ Personal identification documents
- ❌ Physical addresses
- ❌ Phone numbers
- ❌ Financial information (payments via third-party)
- ❌ Browsing history beyond monitored domains
2. How We Use Your Information
2.1 Service Provision
We use your data to:
- Monitor domain accessibility as requested
- Send notifications about status changes
- Maintain your account and subscription
- Provide customer support
- Improve service quality
2.2 Communication
We may contact you via Telegram for:
- Domain status alerts (core service)
- Subscription notifications (expiry, renewal)
- Service updates or maintenance notices
- Support responses
2.3 Legal Compliance
We may use or disclose your information to:
- Comply with legal obligations
- Respond to lawful requests from authorities
- Protect our rights and property
- Prevent illegal activity
3. Information Sharing
3.1 Third-Party Sharing
We do NOT sell, rent, or share your data with third parties for marketing purposes.
3.2 Service Providers
We may share limited data with:
- Database Provider: Google Cloud SQL (for data storage)
- Hosting Provider: Cloudflare Pages (for website)
- Communication Platform: Telegram (for notifications)
3.3 Legal Disclosures
We will disclose information when:
- Required by law or legal process
- Necessary to prevent illegal activity
- Requested by law enforcement with proper authorization
- Needed to protect our legal rights
4. Data Storage and Security
4.1 Storage Location
Your data is stored on:
- Google Cloud SQL servers (encrypted at rest)
- Located in secure data centers
- Subject to Google Cloud's security measures
4.2 Security Measures
We implement:
- Encrypted database connections (SSL/TLS)
- Secure password storage
- Access controls and authentication
- Regular security updates
- Monitoring for unauthorized access
4.3 Security Limitations
No system is 100% secure. While we implement industry-standard security measures, we cannot guarantee absolute security against all possible threats.
5. Data Retention
We retain your data:
- Active Accounts: For duration of service usage
- Cancelled Accounts: 30 days after cancellation
- Status History: 90 days of historical data
- Legal Requirements: Longer if required by law
You may request data deletion by contacting @botipos_admin
6. Your Rights
You have the right to:
- Access: Request copy of your data
- Correction: Update incorrect information
- Deletion: Request data deletion (subject to legal requirements)
- Export: Receive your data in portable format
- Opt-out: Stop receiving non-essential communications
7. Cookies and Tracking
Our website uses minimal tracking:
- Theme preference (dark/light mode) - stored locally in browser
- No advertising cookies
- No third-party analytics (unless explicitly added)
8. Children's Privacy
BotIPOS is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected data from a child, we will delete it immediately.
9. International Users
BotIPOS is designed for Indonesian ISP monitoring. By using the Service from outside Indonesia, you consent to the transfer and processing of your data in Indonesia and on Google Cloud infrastructure.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance.
11. Contact Us
For privacy-related questions or requests:
DATA PROTECTION: We take your privacy seriously and implement appropriate measures to protect your information. However, users are responsible for ensuring their own compliance with data protection laws for domains they monitor.
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